Student Support Services Be Well Talk Now

2024-05-01

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Published date: 30 April 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

Contract summary

Industry

Counselling services - 85312320

Location of contract

South West

Value of contract

£120,000

Procurement reference

BIP858785967

Published date

30 April 2024

Closing date

4 June 2024

Closing time

2pm

Contract start date

31 August 2024

Contract end date

30 August 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Contract is suitable for VCSEs?

Description

The University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as 'Be Well Talk Now' (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/).
This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year.