Independent support and advice service contract for council tenants.

2025-02-21

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Published date: 21 February 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Administration services - 75100000

Membership organisation services - 98100000

Location of contract

England

Value of contract

£600,000

Procurement reference

SOUTHWARK-DN764785-52893018

Published date

21 February 2025

Closing date

25 March 2025

Closing time

12pm

Contract start date

22 April 2025

Contract end date

21 April 2028

Contract type

Service contract

Procedure type

Open procedure (below threshold)

What is an open procedure (below threshold)?

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Southwark Council is looking to appoint a contractor to deliver the independent support and advice service contract for Council tenants. The organisation must operate within the UK's housing legislations including the Housing Act 1985, Landlord and Tenant Act 1985, Housing Act 1996 and the Social Housing (Regulation) Act 2023.

The key aspects of the work identified are in accordance with the specification detail are:
• Identifying areas without TRAs and working with residents to establish them, as well as running co-produced community events. The service also focuses on recruiting members to scrutiny panels, assisting with TRA budgets, accounts, and bookkeeping, and ensuring adherence to principles of equality, diversity, and inclusion. Supporting TRAs in producing newsletters and publicity materials, fundraising, and holding the Council accountable as a landlord. Additionally, the initiative addresses complaint resolution, measures the impact of resident engagement, and facilitates access to core funding and grants.
• Further support includes financial management, governance, and the role of TRAs. Providing representation in Council disputes and ensuring TRAs are well-supported and can effectively serve their communities.