Provision of Independent Complaint Officers

2025-02-21

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Published date: 21 February 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Social work and related services - 85300000

Social work services - 85310000

Welfare services for children and young people - 85311300

Show additional CPV codes for this notice

Other community, social and personal services - 98000000

Location of contract

HU1 2AA

Value of contract

£240,000

Procurement reference

20250221133040-104102

Published date

21 February 2025

Closing date

24 February 2025

Closing time

12pm

Contract start date

1 September 2025

Contract end date

31 August 2029

Contract type

Service contract

Procedure type

Open procedure

What is an open procedure?

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Hull City Council (The Authority) is seeking tenders from interested organisations to provide Independent Complaint Officers Framework. The tender is an open procedure consisting of a one stage process. The contract is anticipated to commence 1st September 2025 ending by 31st August 2029 with an option to extend for a period of 2 x 12 month periods. The Authority has estimated the value of the Services to be £60,000 per annum. The estimated value is given in good faith to assist tenderers in making their submissions, it should not be interpreted as an undertaking to purchase any goods, services or works to any particular value by the Authority and does not form part of the Contract. Further information is contained within the tender documentation. Please ensure all tender submission documents are completed as detailed. Incomplete bids will be eliminated from further process.