1 year Citrix Support Renewal - Sandwell MBC (ORG ID 37401900)

2024-11-26

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Published date: 26 November 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Computer support services - 72610000

Location of contract

B69 3DB

Value of contract

£0

Procurement reference

IT-230-8822-ICT1017

Published date

26 November 2024

Closing date

2 December 2024

Closing time

3:30pm

Contract start date

22 December 2024

Contract end date

21 December 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

What is an open procedure (below threshold)?

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Contract is suitable for VCSEs?

Description

ICT Services of Sandwell Metropolitan Borough Council wishes to renew the CITRIX support and maintenance agreement listed below. This agreement is due to expire on the 21st December 2024. To maintain service provision, ICT Services are now inviting resellers and agents to submit a 1YR renewal quotation for period 22.12.2024 to 21.12.2025.
Renewal details for cover period 22.12.2024 to 21.12.2025
? Our CITRIX organisation id is ORG ID 37401900
Please quote for:
? Citrix Universal Hybrid Multi-Cloud x 1000

Key points to take into consideration when completing the tender response.
o It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full for the ORG ID listed above.

? Any proposals not utilising direct CITRIX support will be rejected.
Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO]

More information

Links: https://in-tendhost.co.uk/sandwellmbc/aspx/

Additional information on how to apply for this contract
Additional text: ? Any proposals not utilising direct CITRIX support will be rejected.

Is a Recurrent Procurement Type? : No