Hillingdon Council is seeking a provider of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers strategy. Hillingdon Council invites carer support providers to tender for the opportunity. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develo

2024-12-11

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Published date: 11 December 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Health and social work services - 85000000

Location of contract

UB8 1UW

Value of contract

£4,160,000

Procurement reference

e9cc74dd-d558-4252-b031-e00ed5300a4b

Published date

11 December 2024

Closing date

22 January 2025

Closing time

12pm

Contract start date

1 May 2025

Contract end date

30 April 2033

Contract type

Service contract

Procedure type

Open procedure (above threshold)

What is an open procedure (above threshold)?

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Carers Support Services for Adults. The Contract term will be for a 5 plus optional 3 year extension. The value represents the full 8 years (£520K/annum)
The Council is commissioning the Service in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy.

The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer.

The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develop, maintain and deliver a range of person-centred and co-ordinated Services for carers in Hillingdon. The Service Provider will be responsible for ensuring safe, high quality, non-discriminatory carer services appropriate to the diverse needs of the Borough.

The support services are for adults and young carers in Hillingdon. The services include:
• Information, advice and guidance, including specialist provision linked to dementia and adult mental health.
• Maintenance of a carers' register.
• Carers assessments, i.e., adult carers, parent carers & young carers.
• Counselling and emotional support.
• Peer support groups and signposting to other community-based groups, including faith groups.
• Replacement care, i.e., home-based short breaks.
• Carer engagement programme.
• Training for carers (directly provided or facilitated), e.g., first aid, falls prevention, lasting power of attorney.
• Work with schools to help identify, and provide support to, young carers.
For full details of the services please review the service specification.