Cambridge City Council - Equality, Diversity Inclusion Training Provider

2025-01-13

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Published date: 13 January 2025

Last edited date: 14 January 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Education and training services - 80000000

Equal opportunities consultancy services - 98200000

Location of contract

England

Value of contract

£50,000

Procurement reference

CAMBDC001-DN758245-04322028

Published date

13 January 2025

Closing date

31 January 2025

Closing time

12pm

Contract start date

1 April 2025

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Open procedure (below threshold)

What is an open procedure (below threshold)?

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Description

Cambridge City Council is looking to partner with an experienced training provider to deliver a comprehensive equality, diversity and inclusive training programme for staff and managers. The training should focus on developing the skills and behaviours necessary to provide exceptional service, ensuring every customer interaction reflects professionalism, empathy and the Council's commitment to excellence.

This project will include the delivery of EDI courses as part of Council's mandatory induction programme, this entails approximately a once-a-month new induction programme with an average of 5-15 new recruits a month, post July 2025. We will also require supplementary EDI support, additional training and guidance for the duration of the contract.
We are open to innovative and creative suggestions that fit within this overarching framework, ensuring the programme meets the diverse needs of our workforce, and the development of practical skills, relevance, engagement and long-term impact. At the same time, we believe that the following areas would provide a strong foundation for the programme:

• Understanding the principles of EDI
• Recognising and challenging unconscious bias
• Fostering inclusive communication
• Embedding inclusive practices into everyday work life
• Neurodiversity awareness

The programme can be offered using a variety of flexible delivery methods - such as in person workshops, virtual sessions, and bitesize learning options that cater to a variety of learning styles and needs. These methods need to be accessible, engaging and have a measurable impact across the workforce.