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Support for Delivering Safety Communications for MHRA - Open Competition

2025-01-09

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英语 (English)

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Published date: 9 January 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Closing: 11 February 2025, 12pm

Contract summary

Industry

  • Database services - 72320000

  • Marketing services - 79342000

  • Location of contract

    E14 4PU

    Value of contract

    £200,000

    Procurement reference

    CF-2788400D0O000000rwimUAA

    Published date

    9 January 2025

    Closing date

    11 February 2025

    Closing time

    12pm

    Contract start date

    17 March 2025

    Contract end date

    16 March 2031

    Contract type

    Service contract

    Procedure type

    Open procedure (above threshold)

    What is an open procedure (above threshold)?

    Any interested supplier may submit a tender in response to an opportunity notice.

    This procedure can be used for procurements above the relevant contract value threshold.

    Contract is suitable for SMEs?

    Yes

    Contract is suitable for VCSEs?

    No


    Description

    The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA's communications to healthcare professionals (HCPs), and facilitate improved safety communications including optimising engagement rates and reach.

    The MHRA seeks the appointment of a Supplier who has experience of and expertise in (Technical and Professional ability):
    - issuing broad email campaigns to a large audience including but not limited to NHS email addresses.
    (Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs as the MHRA cannot provide any contact/subscription details - our expectation of the extent of the database is that it can reach more than 100,000 HCPs across the UK and disciplines/specialisms; good representation across the healthcare sector)
    - maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.
    - formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).

    Safety communication is a critical part of the MHRA's work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences/HCPs, in a timely manner, to support patient safety and public health. The information dispatched must be accessible and easy to understand including how it could affect patients' care.


    More information

    Attachments

  • C327833 Support for Delivering Safety Communications for MHRA - Ratecard Template.docx
  • C327833 Support for Delivering Safety Communications for MHRA - Ratecard Template
  • C327833 Support for Delivering Safety Communications for MHRA - Invitation to Tender Final published.pdf
  • C327833 Support for Delivering Safety Communications for MHRA - Invitation to Tender Final published
  • Additional text

    To participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.

    Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

    Phone: 0800 9956035

    E-mail: support-health@atamis.co.uk


    How to apply

    Follow the instructions given in the description or the more information section.


    About the buyer

    Contact name

    Purchasing

    Address

    10 South Colonnade, Canary Wharf
    London
    E14 4PU
    GB

    Email

    purchasing@mhra.gov.uk


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