Lay Advocacy Services

2025-02-21

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英语 (English)

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Published date: 21 February 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Miscellaneous health services - 85140000

Social work and related services - 85300000

Location of contract

Any region

Value of contract

£0

Procurement reference

MT233877

Published date

21 February 2025

Closing date

10 March 2025

Closing time

12pm

Contract start date

4 April 2025

Contract end date

3 April 2029

Contract type

Service contract

Procedure type

Open procedure (below threshold)

What is an open procedure (below threshold)?

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Description

The Fitness to Practise Directorate is responsible for considering complaints about doctors Physician Associates (PAs) and Anaesthesia Associations (AAs). Anyone can bring a complaint directly to the GMC, including organisations, registrants, patients and their families.(For the purposes of this document a user of the lay advocacy service will be referred to as an individual.) Although we encourage these complaints to be put in writing, there are times when that is not possible or they experience difficulties putting their complaint in writing. Where this is the case, we require an independent lay advocacy service to assist in taking the complaints verbally. The lay advocacy service will also assist and engage with individuals throughout the investigation process where required.
The aims of the service are to:
- support individuals with a range of communication needs who may experience difficulties accessing and participating in our fitness to practise processes;
- improve the experience of individuals who would benefit from support advocacy to engage with the GMC;
- support more effective and meaningful interactions with individuals who may be vulnerable or have additional communication needs;
- Support the needs of individuals who may require additional communication support as an adjustment in line with the Equality Act 2010.

More information

Links: https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB169436

Tender notice

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.