HR2103 - An Occupational Health Service Staff Counselling and Wellbeing Helpline/ Employee Assistance Programme

2025-02-03

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Published date: 3 February 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Administrative healthcare services - 75122000

Health training services - 80561000

Company health services - 85147000

Show additional CPV codes for this notice

Guidance and counselling services - 85312300

Counselling services - 85312320

Wellness services - 98334000

Location of contract

England

Value of contract

£1,461,000

Procurement reference

WILTS001-DN761484-53363087

Published date

3 February 2025

Closing date

5 February 2025

Closing time

12pm

Contract start date

3 May 2025

Contract end date

30 June 2030

Contract type

Service contract

Procedure type

Open procedure (above threshold)

What is an open procedure (above threshold)?

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Description

Wiltshire Council are looking to outsource our OH Service, to ensure that we have robust and effective OH services in place to support the health and wellbeing of staff so that they can deliver better performance, better productivity and better customer outcomes.

Whilst not an exhaustive list it is essential that any resultant service includes and provides a solution that encompasses each of the following: -

• a professional, accredited service (see section 4)
• increased ability to respond to fluctuating and diverse demand
• a more robust, flexible and resilient staffing model
• delivery of a cost-effective service model

We are keen to leverage the knowledge of a specialist organisation to support high performance delivered around the following principles:

• strong focus on a high-quality, clinically led, evidence-based service underpinned with robust clinical governance
• an equitable and accessible service
• approachable and receptive to both clients and employer
• focused on supporting improved organisational productivity
• working in partnership
• underpinned by innovation
• offering diversity and depth of specialisation

The Provider will need to support the council to address particular health and attendance issues, meet statutory obligations with regards to health surveillance, identify preventative measures that can be taken to minimise the overall risk of sickness absence and improve employee health and wellbeing in the workplace.