CH222393 THE FRAMEWORK FOR PATROL RESPONSE SERVICE

Published date: 29 May 2024

Contract summary

Industry

Public security, law and order services - 75240000

Public security services - 75241000

Public law and order services - 75242000

Location of contract

W5 2HL

Value of contract

£1,900,000

Procurement reference

CF-0005400D8e000000Kmn7EAC

Published date

29 May 2024

Closing date

3 July 2024

Closing time

12pm

Contract start date

5 November 2024

Contract end date

4 November 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The Council is retendering the framework agreement for the provision of Patrol and Response Services (the "Framework Agreement"). This Framework Agreement will be accessible to all relevant London contracting authorities, who may wish to 'call off' services available under the Framework Agreement. This can be done by entering into an Access Agreement with the contracting authority and the Council (a form of which is Scheduled to the Framework Agreement).
Once the tender process has completed, the Council will enter into the Framework Agreement with the successful bidder to provide services to the Council as set out in the Specification.
The Council is responsible for managing 182 parks and open spaces and 124 housing estates and responding to concerns about crime and anti-social behaviour ("ASB") affecting local people, businesses and visitors. The Framework Agreement is for the provision of Patrol and Response Services.

The Service Provider will be required to deliver a borough-wide Patrol and Response Service, split into four separate but interconnected patrols (please note the Council will not allow any subcontracting of any part of this service).

These four services are:

1. Proactive and responsive Parks Patrols: a proactive patrol service tasked by Council officers from the Council's Parks team and focussed on areas in the Council managed parks.
2. Proactive and responsive Estates Anti-social Behaviour (ASB) Patrols: a proactive patrol service tasked by Council officers from the Council's Safer Communities team and focussed on areas in the Council managed housing estates.
3. Noise & Nuisance and ASB Response Team: a Patrol & Response service reacting to calls from Residents relating to Noise Nuisance, including those calls that may include an ASB aspect.
4. Locking Service: a servicer to lock and unlock parks and council buildings.

Access all documents: https://ealinglbc-atamis.lightning.force.com/lightning/r/a22R5000000P9rKIAS/view

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How to apply

Follow the instructions given in the description or the more information section.

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About the buyer

Contact name

Surekha Chavda

Address

14-16 Uxbridge Road
London
W5 2HL
GB

Email

procurement@ealing.gov.uk

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