Request for Information (RFI) for Transcribing Software

Published date: 20 November 2024

Contract summary

Industry

Software package and information systems - 48000000

Location of contract

GU3 1HG

Procurement reference

IT-548-20-JPS1754

Published date

20 November 2024

Closing date

20 February 2025

Contract type

Service contract

---

Description

Background
Case files processed by Criminal Justice include transcripts from suspect interviews and victim interview transcripts. These transcripts are verbatim records of interviews (audio and video) uploaded onto the Police digital evidence system.
A team of transcribers currently retrieve these interviews and transcribe them onto the MG15 Record of Interview Form. The transcripts are required by the Crown Prosecution Service (CPS), defence and HMCTS in specific cases.
As the type of requests are expanding and the length and number of interviews is increasing, there is now a need to look at potential automated solutions in the form of transcribing technology to cope with the increasing demand and deliver the required transcripts in an efficient and cost-effective way.

Requirements
o Must be able to transcribe video and audio from different sources e.g. DIR, Body Worn Video, MP4, Achieving Best Evidence (ABE) etc
o Must be able to transcribe quickly (currently it takes 60 minutes to transcribe 10 minutes of audio, and it is anticipated that an software solution would be able to do this quicker and more effectively/efficiently)
o Must be able to transcribe different accepts and tones of voices.
o Must have a high accuracy rate
o Must be able to separate the speakers and identify speaker 1,2,3 etc.
o Must be able to transcribe onto a template (MG15)
o Must be able to highlight the areas where the AI/Software is not certain its accurate to enable an individual to check and verify those particular areas
o Must be able to connect to NICE where our interviews are stored.

---

More information

Links

https://in-tendhost.co.uk/surreypolice/aspx/

Additional information on how to apply for this contract

Additional text

Is a Recurrent Procurement Type? : No

---

How to apply

Follow the instructions given in the description or the more information section.

---

About the buyer

Contact name

Daniela Khan

Address

Mount Browne
Guildford
Surrey
GU3 1HG
UK

Telephone

07973954743

Email

daniela.khan@surrey.police.uk

Website

www.surrey.police.uk

---

Share this notice

Is there anything wrong with this page?