Drivers Services Platform Delivery Assurance Team

Published date: 19 November 2024

Contract summary

Industry

System quality assurance planning services - 72224200

Location of contract

BS5 0DA

Value of contract

£5,000,000

Procurement reference

tender_419788/1424736

Published date

19 November 2024

Closing date

18 December 2024

Closing time

2pm

Contract start date

17 March 2025

Contract end date

16 March 2029

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

Please note that this procurement exercise is to appoint a single supplier for the provision of Delivery Assurance Services. This procurement is not for the large-scale digital transformation work.

The DVSA is responsible for the delivery of practical driving and riding tests, regulation of car driving instructors, regulation of Compulsory Basic Training (CBT) and the Direct Access Scheme (DAS) for motorcyclists, and is the Competent Authority for Driver Certificates of Professional Competence (CPC) for professional lorry and bus drivers, along with other functions.



DVSA plan to transform its Driver Services, including the digital and IT capability used to provide this service, under the DSP Project.



Briefly, the new digital platform will enable:



Test booking, management, and intelligent scheduling.

Register of driver-trainers, motorcycle instructors, Approved Training bodies, including how to find them.

Recording of training and driver lookup.

Delegated Examiner test booking.



Most of these capabilities are currently provided by a group of applications collectively known as the Test and Registration System (TARS).



In line with GDS/CDDO guidance for digital transformation, the DSP Project will be an Agile Project. We expect to focus on test booking, management and intelligent scheduling as the first phase of value delivery.



The DSP Project will start in 2025 and a Delivery Assurance Team will be needed to work with the primary supplier for DSP. This team will provide objective assurance on the quality and suitability of work, across a range of DDaT disciplines, covering the end-to-end of the technology delivery.

The full tender pack is accessible through DfT's e- Sourcing Portal (Jaggaer):

Link to register to DfT's e-Sourcing Portal: https://dft.app.jaggaer.com/web/login.html

IMPORTANT: Suppliers will need to register to the Jaggaer platform to access the full tender pack (Bid Pack).

System (ITT) Reference: itt_2400 - K280022199 - Driver Services Platform Delivery Assurance Team (Open Procedure)

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How to apply

Follow the instructions given in the description or the more information section.

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About the buyer

Address

Berkeley House, Croydon Street
Bristol
BS5 0DA
England

Email

DSTCommercial@DVSA.gov.uk

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