GMCA 1300 Retrofit Portal Redevelopment

Published date: 9 December 2024

Last edited date: 10 December 2024

Contract summary

Industry

Software package and information systems - 48000000

IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£75,000

Procurement reference

GMCA001-DN755383-54157735

Published date

9 December 2024

Closing date

13 January 2025

Closing time

9am

Contract start date

1 April 2025

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

As we prepare for retrofit devolution funding (see Greater Manchester strikes trailblazing new devolution deal - "New era for English devolution" - Greater Manchester Combined Authority), our current digital retrofit portal (GMCA Retrofit Portal - Feel the Benefit) needs significant enhancements to improve user experience and accessibility. The goal is to provide comprehensive pathways that cater to various user needs, whether they are seeking grant eligibility, researching technologies, impartial property assessments, or trusted installers of specific low carbon technologies (LCTs).
GMCA is seeking a supplier to redevelop our existing Portal to:
- Enhance the user interface and experience.
- Provide clear and accessible pathways for all users, including administrators of the portal.
- Integrate new offerings for LCTs, which will be developed and delivered through procured suppliers.
- Create a flexible infrastructure to easily build in new, emerging grant schemes, such as the devolved delivery of Warm Homes Social Housing Fund and Local Grant, and changes to existing grant scheme eligibility requirements.
- Allow users the option to easily integrate their own Customer Relationship Management (CRM) systems with the portal using APIs and a data export functionality, to reduce duplication of work, and make it easier to track, share and collect data.
- Include the functionality to evaluate performance post retrofit installation
We expect that the grant scheme criteria, pathways and new offerings for LCTs will reflect a dynamic process. Through our current delivery using the Portal we are constantly making small improvements to the customer journey and expect that this will carry on once the initial redevelopment phase has been completed and we are delivering through the devolution funding. We would like the redevelopment to allow updates and changes to the Portal to be made quickly and easily and are open to an overhaul compared to the original purpose for the way the Portal was built (specifically delivery of the ECO4 LA Flex grant scheme).
The portal redevelopment, aiming to improve visibility and access to specific technologies, is envisaged to be centred around changes to the landing page, giving three options to "Check for everything", "I want an impartial property options assessment" or "I know what I want", from which the new offerings would span from.

Full documents are available to download via the Chest: https://www.the-chest.org.uk/

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More information

Previous notice about this procurement

GMCA 1300 Retrofit Portal Redevelopment

Opportunity

Published 9 December 2024

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How to apply

Follow the instructions given in the description or the more information section.

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About the buyer

Contact name

Carys Hopcyn

Address

GMCA Offices
1st Floor, Churchgate House, 56 Oxford Street
Manchester
M1 6EU
United Kingdom

Telephone

+44 7873927261

Email

carys.hopcyn@greatermanchester-ca.gov.uk

Website

http://www.manchesterfire.gov.uk/

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