Customer Experience Platform Technologies

2024-11-05

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英语 (English)

所属地区： --

所属机构： --

Published date: 5 November 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Customer Relation Management software development services - 72212445

Location of contract

NG5 6LU

Value of contract

£0

Procurement reference

IT-466-151-GBC/041/2024

Published date

5 November 2024

Closing date

10 December 2024

Closing time

12pm

Contract start date

27 January 2025

Contract end date

19 January 2030

Contract type

Service contract

Procedure type

Open procedure (above threshold)

What is an open procedure (above threshold)?

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Description

Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.

More information

Links: https://in-tendhost.co.uk/gedling/aspx/

Additional information on how to apply for this contract
Additional text: The Authority is using the In-tend e-tendering portal to conduct the procurement process ('the e-Tendering Portal'). The e-Tendering Portal can be accessed. https://in-tendhost.co.uk/gedling/aspx/Home all communications (including submission of Tenders) should be carried out via the e-Tendering Portal.

Is a Recurrent Procurement Type? : No

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Jane Stevens

Address

Arnot Hill Park
Arnold
Nottingham
NG5 6LU
United Kingdom

Telephone

01246 242538

Email

jane.stevens@bolsover.gov.uk

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