GB-London: Resident Satisfaction Polling

Published date: 17 February 2025

Contract summary

Industry

Research and development services and related consultancy services - 73000000

Research services - 73110000

Research and development consultancy services - 73200000

Location of contract

Any region

Value of contract

£50,000 to £100,000

Procurement reference

BIP926676043

Published date

17 February 2025

Closing date

14 March 2025

Closing time

5pm

Contract start date

1 May 2025

Contract end date

31 May 2027

Contract type

Service contract

Procedure type

Open procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

In September 2012, the Local Government Association (LGA) published the first in a series of quarterly/tri annual public telephone polls on resident satisfaction with local councils. The polling is designed to represent the opinions of residents across Great Britain in several key areas: satisfaction with their local area as a place to live; satisfaction with how their council operates; trust in their local council and the perceived value for money it offers; perceptions of community safety and satisfaction with specific council-run services. The LGA is seeking to commission the next series of resident satisfaction polls. Previously conducted on a tri-annual basis, we now intend to transition to a bi-annual schedule. The next round of polling is set to begin in May 2025, with subsequent rounds occurring every six months thereafter (e.g., October 2025, May 2026, etc.). Analysis and reporting will be handled internally by the LGA.

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More information

Links

https://www.delta-esourcing.com/tenders/UK-GB-London:-Resident-Satisfaction-Polling/63J78XM5A2

Tender notice

Please follow this link to view the notice.

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

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How to apply

Follow the instructions given in the description or the more information section.

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About the buyer

Contact name

Keiron Watt

Address

18 Smith Square
London
SW1P 3HZ
UK

Telephone

02076643209

Email

Keiron.Watt@local.gov.uk

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