Published date: 6 February 2025
Open future opportunity - This means that the buyer is not yet ready to invite bid applications but early notification has been provided and some dialogue may be possible.
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Approach to market date: 10 February 2025
Contract summary
Industry
Advertising and marketing services - 79340000
Location of contract
BD1 2ST
Value of contract
£7,500,000 to £8,500,000
Procurement reference
CF-0004300DQH000001r8Gb2AI
Published date
6 February 2025
Approach to market date
10 February 2025
Contract start date
30 June 2025
Contract end date
30 June 2030
Contract type
Service contract
Procedure type
Restricted procedure (above threshold)
What is a restricted procedure (above threshold)?
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The media agency shall work with Anchor to effectively plan, buy, monitor and report offline and online media for its Group product portfolio. Products and services to include care homes, rental housing, new housing for sale, and staff recruitment, plus any other business services where required.
Overview: the provision of integrated offline and online media buying services for the Anchor Hanover Group.
Deliverables: the media agency shall work with Anchor to effectively plan, buy, monitor and report offline and online media for its Group product portfolio. Products and services to include care homes, rental housing, new housing for sale, and staff recruitment, plus any other business services where required.
Channel selection and management - all advertising channel activity must by optimised towards sales and occupancy targets. While other metrics are important, the primary KPI is always the volume/quality of leads fed into and through the marketing funnel.
Market understanding - the agency is required to support Anchor in using effective insight, audience understanding and competitor analysis to target and position products and services to the most appropriate demographics.
Reporting platform requirements - the agency shall, at a minimum, meet the following reporting platform requirements:
- provide, maintain and manage a 'live' online reporting platform (dashboard) that combines performance for all media channels in one place with full access provided to Anchor;
- provide for and support all call tracking requirements, accurately monitoring telephone lead generation;
- support all tracking across the Anchor website;
- support all tracking in Google Analytics.
Local offline media requirements - the majority of offline media buying is required at a local and hyperlocal level. For care and housing products, most new residents come from within a 5-10 mile radius of the location which, to avoid media wastage, requires advertising strategy and planning at a hyperlocal level. While local/hyperlocal offline media buying only makes up around 15-20 per cent of overall media spend, the agency is expected to suggest and secure opportunities to meet this requirement, and to buy space.
Recruitment requirements - the agency is required to understand the recruitment sector, and to have specialist in-house recruitment expertise, providing media buying services across our product and job portfolio and to create targeted recruitment campaigns, by understanding our demographic, to ultimately attract and retain talent against targets. Anchor has over 10,000 staff, the majority of who work in our care homes where the voluntary annual turnover is around 30%.
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Contact name
Allen Norman
Address
2 Godwin Street
Bradford
BD1 2ST
GB
Telephone
07483945952
Email
allen.norman@anchor.org.uk
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