RFI - Customer Video Triage Technology

2025-01-30

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英语 (English)

所属地区： --

所属机构： --

Published date: 30 January 2025

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.

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Contract summary

Industry

Communication and multimedia software package - 48500000

Location of contract

England

Procurement reference

CHPH001-DN761396-13571277

Published date

30 January 2025

Closing date

20 February 2025

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

CHP are seeking information on the potential of customer video triage technology in our customer service department.

The purpose of this Request for Information (RFI) exercise is to:
• assess the capabilities within current markets to deliver a potential solution
• allow CHP to assess supplier responses to help us to refine the specification and requirements of any potential future procurement process
• enable CHP to develop its knowledge understanding of the market

This exercise is a RFI as part of a market consultation, it does not constitute a formal procurement process or Invitation to Tender.

More information

Additional text: Please submit RFIs via the ProContract e-tendering portal.

You can access the RFI document on the ProContract portal:

https://procontract.due-north.com/Advert/Index?advertId=569606e0-22df-ef11-8133-005056b64545

If your organisation is not registered on ProContract click on the following link https://procontract.due-north.com/register, and complete the free registration process.

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Address

Myriad House
33 Springfield Lyons Approach
Chelmsford
CM2 5LB
United Kingdom

Email

procurement@chp.org.uk

Website

https://www.chp.org.uk/

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