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Published date: 27 June 2024
Last edited date: 5 July 2024
Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.
Networking, Internet and intranet software package - 48200000
Database systems - 48610000
Software programming and consultancy services - 72200000
IT software development services - 72212517
Systems and technical consultancy services - 72220000
Software-related services - 72260000
Customer satisfaction survey - 79342311
AL10 9NA
CF-0023900D4K000001WteKUAS
27 June 2024
22 July 2024
Service contract
Yes
Yes
The Seven Force Commercial Team are supporting Hertfordshire Constabulary in identifying interested organisations in delivering an Insight platform that will enable Hertfordshire Constabulary to gain insights from residents, victims, service users and providers. The document has been prepared to provide suppliers with initial material to aid them in understanding the requirement for Hertfordshire Constabulary regarding a Customer Insight Platform that captures the Voice of the Customer (VoC) and Voice of the Employee (VoE). The platform will enable Hertfordshire Constabulary to gain insights from anybody who lives, works, studies or travels through Hertfordshire. The platform is also required to obtain the Voice of the Employee and insights from partner agencies. The platform will support and inform local and national statutory requirements and, organisational strategic drivers such as Local Policing Priority Setting, Safeguarding and Public Contact
This opportunity is available via the 7 Force Commercial Tendering Portal.
To register, visit https://7force.force.com/ProSpend__eSourcing_Community_Registration?locale=uk
If you are already registered on the Portal, you can login here: https://7force.force.com/login
If there are any issues registering please contact ope.ore@essex.police.uk in the first instance.
Customer Insight Platform - Hertfordshire
Attachments
Follow the instructions given in the description or the more information section.
Ope Ore
Essex Police HQ, Kingston Avenue
Chelmsford
CM2 6DA
GB
07980755187
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