Published date: 21 February 2025
Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
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Closing: 14 March 2025, 4pm
Contract summary
Industry
Data collection and collation services - 72314000
Market and economic research; polling and statistics - 79300000
Customer satisfaction survey - 79342311
Location of contract
BA2 1EP
Value of contract
£100,000 to £140,000
Procurement reference
IT-197-387-CURO - 00000387
Published date
21 February 2025
Closing date
14 March 2025
Closing time
4pm
Contract start date
19 May 2025
Contract end date
19 May 2027
Contract type
Service contract
Procedure type
Open procedure (below threshold)
What is an open procedure (below threshold)?
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Curo are inviting bids for a single contractor to carry out tenant perception surveys as part of Curo's regulatory requirements under the Tenant Satisfaction Measures (TSM).
Curo is a registered provider of social housing and as such the successful contractor shall have experience of working with social housing clients, in addition to having robust knowledge of the TSM requirements under the Transparency, Influence and Associability Standard.
This contract shall be let on an initial term of two (2) years with an optional one (1) year extension.
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Curo is tendering for the provision of the above requirement. The closing date for receipt of your expression of interest is given in the box below entitled - Date documents can be requested until.
Important information: This tender is being conducted through the Curo supplier portal and all documentation is only available via this portal.
Once you have registered and expressed interest in the project, all applicable documents are normally published to the secure area within 24 hours (via clicking on `My Tenders`). If after this time you have not received your email advising the tender documents have been published to the secure area, then contact the Procurement Team by sending a message through the correspondence function. An email will be sent to the `Publish Email` address supplied at registration when the documents have been published. You will then be able to login to the secure area and download/view the tender documents.
Submissions must be made via the web site. All documents should be uploaded to the website, then be sure to press the Red button 'Submit Return' (You may need to scroll the screen down to see this button). You will then receive a receipt (print & retain a copy of this receipt and this is your confirmation of your submission). The tender status will then confirm your documents have been submitted.
System Guidance is available at:-https://in-tendhost.co.uk/curo/asp/onlinehelp.asp?help=helpoverview or via the In-tend Support Desk (number located in `Help` section).
Please Note: Documents will be published automatically to the secure area on the e-tendering website following an expression of interest.
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Contact name
Mia Gilby
Address
River Place
Lower Bristol Road
Bath
BA2 1EP
United Kingdom
Telephone
01225 366267
Email
Mia.Gilby@curo-group.co.uk
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